Shipping Policy

Clones

At Lucky Dog Seed Co., we understand the importance of delivering your clones in the best condition. To ensure safe delivery, we ship clones on Mondays, Tuesdays, and, occasionally, Saturdays.  This ensures that clones shipped via USPS Priority (2-3 days) are not delayed over the weekend and stay in optimal condition.

Shipping Options for Clones:

• USPS Priority Mail (2-3 days)

Important Notes:

• Due to the live nature of clones and fluctuating demand, your selected shipping method does not guarantee immediate shipment.

•In times of high demand, orders may be delayed. For example, during peak times, we may experience a 2-week delay in fulfilling orders.

•We prioritize quality control: Rushing through orders can compromise the health of the clones. We carefully ensure each clone is healthy before shipping, so please be patient during busy periods.

We are committed to ensuring that you receive healthy, viable clones. YOU MUST FOLLOW THE INCLUDED “RECEIVING YOUR HEMP CLONE” guide.

Clone guarantee

Every rooted clone is guaranteed to arrive alive.

Covered: dead or damaged on arrival, and any clone that does not make it through the first 48 hours after delivery when the care card was followed. A clone that is alive and looking good at 48 hours is established.

What I need from you: the time-stamped photo from the moment you unboxed her, and a message with photos inside the 48 hours. Both are on the care card in the box.

What you get: I replace your clone as fast as humanly possible. Replacements are at my discretion.

Seeds

Seeds typically ship within 1-2 business days, and we process seed orders Monday through Friday. Unlike clones, we can ship seeds more frequently, and you can expect quicker shipping times.